Returns & Exchanges
At Amartixy, we want you to love your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, we'll help you find the style that is.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all clothing tags are attached and the products are in their original, unwashed condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.